Our VISION is that through mutual respect and empowerment we create pathways and connections for children, young people and families to achieve positive outcomes and their aspirations.

What we do

YCSS, Child, Youth and Family Intervention Service provide a suite of specialist residential care and prevention and early intervention services to families and young people with high to complex support needs. We provide children and young people who are in the care of the Department of Communities, Child Safety & Disability Services with a positive home environment within a residential setting, as well as supporting family preservation to stop children entering the care system.

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Learn more about where we started, how we operate and where we plan to be in the future…

All About Us

Our MISSION is to deliver therapeutic intervention and support services to vulnerable children, young people and families with the goal of keeping families together safely, wherever possible.

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Working for YCSS

Our Values


We value respect as the primary foundation of our work with children, young people families and within society in general.

Diversity & acceptance

We value the diverse community that we live in and support young peoples’ cultural needs and acceptance.


We value empowerment as we believe that our work will develop children and young people’s independence rather than dependence.

Professional integrity

We value integrity as the basic unit of trust with individuals and organisations in professional services, financial management and compliance to society’s regulations and laws. We value professionalism in our interactions with children, young people, families and all other stakeholders.


We value children and young people’s needs being met through identifying desired outcomes and working with them to achieve their goals and self worth.

Quality service delivery

We value high performance ensuring we have a positive attitude, right mix of skills and a mindset that creates success.